What's it like?
In the world of Guatemalan decafs this is Saville Row not Primark. A complete stone fruit bomb
With Milk - no way you can't !
|Farm||Finca La Victoria Champila|
|Coffee||La Victoria Champila Swiss Water Decaf|
|Variety||Bourbon / Caturra|
This one took me surprise as I wasnt sure what to expect. Really delicious, both out of the machine and from a cafetiere. Really drinkable.
Our Delivery Policy
Where do we deliver?
We would deliver to Mars if we could – to reach the whole of the universe with good coffee, but it is not that simple – so for now we deliver to:
UK: Channel Islands, Isle of Man, British Forces Post Office.
Europe: Andorra, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Luxembourg, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.
How long will it take?
We do not work at weekends so the term working day means Monday to Friday. If you place an order on the weekend it will not be sent out until Monday.
All orders placed before 13:00hrs 'normally' go out the same day. We do not guarantee orders go out the same day as ordered.
Royal Mail - You can order up to 2kg (7 x 250g bags) using Royal Mail first or second class - orders over 2kg will be sent using Interlink Next Day
UK Mail Next Day - using this service you can order up to 10kg (38 x 250g bags) will ensure your order gets to you the next working day once the order is despatched from the roastery.
If you use this service you maybe required to sign for the delivery unless you elect to take responsibility for loss if left in a safe place. You will receive an email update from UKMail with a one hour delivery window and using the consignment number you track your order.
How do we keep you updated as to the status of your order.
Once you have placed your order you will receive 2 status updates - they will be:
Order confirmation – this means we have received your order and the coffee is yet to be roasted.
Shipped confirmation – this means your order has left our roastery by your chosen method.
Do we meet our delivery deadlines?
We try our best to meet the delivery deadline quoted, but on the odd occasion a parcel can be delayed due to reasons that are out of our control.
Why don't we offer free postage?
Nothing is free in life. We know you all love free postage and sometimes we do offer it as part of a promotion, but it is our policy to charge for postage. We have considered offering free postage but the costs would have to be absorbed elsewhere by you the customer. We don’t hide our postage costs.
Missing, Damaged or Incorrect Orders
We try very hard to ensure you receive your order in pristine condition. If you do not receive all your products or in the unlikely event that a product arrives damaged, please contact us via the email address within the 'contact us' section of the website.
Please note: Royal Mail does not class an international shipment as lost or missing for 28 working days unfortunately we can not take any action until this time has passed. During that time we recommend that you ask your local sorting office / post office if they've tried to deliver (even if they haven't left a card) and ask your neighbours if your order has been left with them. You should also check that the delivery address you gave us is correct, this can be found on your shipping confirmation email. If your delivery still hasn't arrived after 14 working days and you have performed the above steps then please email us.
Change of Mind, Address and Cancellations
You can cancel your purchase at any time either before or up to 7 working days* following the day you receive the goods by emailing us at the address shown in the 'contact us' section of the website.
Your product must be complete and in 'as new' condition e.g. if you have opened the postal packet to examine the product you must have done so without damaging or marking the product or packaging. It must not have been used and it must have the heat seal still in place. It should be returned with the original postal packet and packing note you received with it.
Please note that orders that have been ground to order (e.g - not whole roasted beans) may be exempt from our usual returns policy, as these represent a customised special order item. Any 'Free Gifts' received with the product must also be returned. Coffee Real will not refund the cost of postage incurred in returning a item.
If you follow the steps above you will receive a full refund of the product price and any delivery charge paid.
We cannot cancel your purchase when:
The seal has been broken on any products, or the goods were a special order to your specification.
To qualify for a refund or exchange the product must be:
In otherwise "as new" condition; and complete with any free gifts offered with it and, if possible, the original box and packaging.
This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear.
If you have a coffee subscription with us please note that if you change your address and/or product profile in your account settings after the purchase date this will not update your current order, only future orders and thus you will need to notify us by email of any changes you wish to make.
You can beg all you want, but when this is gone there'll be no more. Seriously.
We visited Finca La Victoria back in 2009 on our first trip to Central Amercia - it has taken a few years to get our act together to feature this wonderful coffee and we owe that to one our our wonderful exporters.
The farm is located within the heart of the impressive coffee producing region. Out of the three non-volcanic regions, Huehuetenango is the highest and driest under cultivation and is one of the best regions in Guatemala for coffee production.
Victoria Champila sits at the foot of the Cuchumatanes, the highest non-volcanic mountain range in Central America. The growing areas have currents of hot air that sweep up from Mexico’s Tehuantepec plain that cross paths with cool air descending from the Cuchumatanes Mountains.
This means that the farm is protected from frost, allowing the coffee to be cultivated up to 2,000 meters. Nearly all the farms in this area are required to wet process their own coffee due to the extreme remoteness to a central wet mill.
Fortunately, the farm has an almost unlimited number of rivers and streams that cross its growing areas, so a mill can be located just about anywhere. This region has ideal geographic conditions for the cultivation of great quality coffee. Coffees from Huehuetenango are exceptional coffees with a distinct acidity and stone fruited flavours and this is so of Finca La Victoria.
To reach the farm we had to go on an adventurous journey along an earth road, through valleys and deep canyons. This is because the farm itself is located at the heart of the “Cuchumatanes” mountain range, the highest in Central America.
The farm dates back to the 20th century where Señor Valentín Villatoro Ventura acquired some land in a place called "Los Cerros." Back in those times Don Valentin would have to travel three to four days on horseback due to the inaccessibility of the region.
Around the 60's, Señor Valentin decided to leave the property as inheritance to his son Salomón Villatoro Cáceres. He then made it possible to develop the land into what is presently "La Victoria Champila." The farm is currently managed by the third generation of the Villatoro family.
All the coffee is processed at the farm’s mill where it goes through a meticulous traditional wash before being sundried to 10-12% moisture on the patios. Once in dry parchment the coffee is broken into 25 bag lots for storage. After each lot reaches the necessary rest (around 6 weeks), they are offered for selection.
Decaffeination Process DemusAqua or DA
This style of natural water decaffeination takes place in the Demus S.p.A plant in Trieste, Italy.
Green coffee and pure water are loaded together into a tank that is agitated or stirred. This mixture is heated to the temperature set to start the extraction process.
Pure water H2O is a solvent but it is not a selective solvent to extract only caffeine from coffee beans the water will extract almost all water soluble substances from coffee and the solution obtained is composed by coffee flavours and caffeine.
This solution continuously flows and passes through a bed of special activated carbon filters with selectivity towards caffeine and its molecules are captured. The solution now deprived of the caffeine is still rich of coffee aromas which are sent back favouring the caffeine stripped coffee.
After this stage, the residual aqueous solution is concentrated to suitable conditions without the caffeine. When full concentration of flavours in the solution is reached, the reincorporation phase begins.
This stage consists in putting the coffee in contact with the concentrated solution in suitable conditions to facilitate penetration of the flavouring in the coffee bean, thus reintroducing the beans original flavour extracted beforehand.
The coffee is then dried and cooled. Finally the coffee is bagged as per our specifications.